Adrienne Palmer / Senior UX & Product Designer / San Antonio, TX
You have an idea — a product, a feature, a flow. I translate it into research-informed, handoff-ready design your engineers can ship.
20+ years across financial services, SaaS, eCommerce, encryption, and AI/ML. From the top of the Fortune 100 to early-stage startups still figuring out what they're building.
Expertise
Selected work
Designed UX and UI from audit through MVP as Dell turned an internal API Marketplace into a public developer portal for API consumers, publishers, and partner developers.
Designed UX workflows, UI prototypes, and interaction patterns for Capital Group teams modernizing a 20+ year legacy system, including an early human-in-the-loop ML pilot for PII-aware document review.
Worked between product and marketing to modernize observability UX/UI patterns, build a custom WordPress/Bootstrap marketing site, and create sales collateral for technical buyers.
Designed UX architecture, product flows, and mobile UI patterns for an encrypted VoIP app, reducing setup friction and making secure-call states clearer for non-technical users.
Joined the Walmart Stationery Oracle ATG migration two months before launch, designing ecommerce UX/UI for product customization and Save & Share, a post-customization flow that lifted conversion.
Redesigned check personalization UX/UI for financial product ecommerce by breaking MICR entry into clearer groups, adding validation, and helping customers catch errors before purchase.
Also worked with
The engagement
We start with your users, your team, and the systems you've already built. I audit what's there and we agree on what's actually worth solving.
Interviews, contextual inquiry, surveys, competitive review, analytics — whatever the project needs. Assumptions get tested before they get designed.
Flows, wireframes, prototypes, high-fidelity screens, and design system contributions. Tradeoffs are surfaced and decided together, not hidden.
Dev-ready Figma files, documentation, interaction specs. Your engineers should be able to build without coming back to ask what I meant.
Pilot testing, usability validation, post-launch metrics. We measure what changed and refine the parts that need it.
Services
You have a product idea, feature concept, or flow that needs to become real. I'll translate it into user flows, wireframes, prototypes, and high-fidelity screens — packaged for developer handoff or user testing. Hourly under an MSA.
A focused review of your existing product, flow, or interface — with prioritized, actionable recommendations. A good first step when you suspect there's friction but aren't sure where to start.
Senior design support on a recurring retainer for teams that need a designer in the rotation, but not full-time. Best for ongoing product work with multiple parallel threads.
Get in touch
Drop a few details below — what you're building, what you need, when you need it. I read everything and respond within two business days.
Email Adrienne
San Antonio, TX · Remote US
Every engagement runs under a Master Services Agreement with project-specific Statements of Work. Hourly billing, Net 14. Remote across all US timezones.